Robu Cleaning Services Ltd

Terms and Conditions

Please read these terms carefully before using our website or engaging our cleaning, pest control, and facilities services.

Last updated: 7 September 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website of Robu Cleaning Services Limited ("Robu," "we," "us," or "our"), a limited company registered in Kenya (Certificate No. C168246), with offices at Elgeyo Road, Eldoret, and Verdic House, 3rd Floor, Nairobi. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

2. About Us

Robu Cleaning Services Limited provides cleaning, pest control and fumigation, ground maintenance, messenger and tea-making, and sanitary services to banks, commercial buildings, learning institutions, hospitals, religious institutions, and private homes across the North Rift, South Rift, Central Rift, Western, Nairobi, Mombasa, and Nyanza regions.

P.O. Box 7843–30100, Eldoret, Kenya
Telephone: 053 2060334 / 0722 762 198
Email: robu.cleaning@gmail.com / robu.cleaning@yahoo.com

3. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. You must not:
  • Attempt to gain unauthorized access to any part of the website, servers, or networks connected to it
  • Introduce viruses, malware, or other harmful material
  • Use the website to transmit unsolicited advertising or spam
  • Copy, reproduce, or redistribute website content without our written permission

4. Intellectual Property

All content on this website, including text, graphics, logos, the Robu name and brand, and images, is the property of Robu Cleaning Services Limited or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

5. Service Inquiries and Quotations

Any inquiry, quotation request, or booking submitted through this website does not constitute a binding contract until confirmed in writing by Robu Cleaning Services Limited. Prices, discounts, and service terms quoted on the website are indicative and subject to confirmation following a site survey, as our pricing depends on local conditions and client-specific needs.

6. Service Delivery

  • Services are scheduled and customized per site to meet client needs, as agreed in a separate service contract or work order
  • Standards and procedures for specific tasks are discussed and agreed between Robu and the client
  • We reserve the right to decline or terminate service engagements that pose safety, legal, or reputational risk

7. Client Responsibilities

Clients are expected to provide a safe working environment for our staff, timely access to premises, and accurate information necessary for us to perform the agreed services.

8. Confidentiality

We treat all client information obtained in the course of providing services as confidential, in line with our internal confidentiality policy, and will not disclose it to third parties except as required by law or with client consent.

9. Limitation of Liability

To the fullest extent permitted by Kenyan law, Robu Cleaning Services Limited shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked external sites.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Kenya.

13. Contact Us

Robu Cleaning Services Limited
P.O. Box 7843–30100, Eldoret, Kenya
Email: robu.cleaning@gmail.com
Telephone: 053 2060334 / 0722 762 198